Katie McNamara has always had the gift of lighting up a room. Since childhood, she’d talk to anyone she met, from her friends and family to the strangers in the doctor’s office. She’s always loved getting to know people and has a way with making them feel comfortable enough to open up. And now she’s using that gift to help others in need.
As a resident assistant at a homeless shelter in Virginia, McNamara, 32, does more than just run the facility’s operations. When she’s not restocking supplies, writing shift reports, making sure everyone is physically distancing and wearing masks, administering medication, and handling conflicts that arise among the residents, she makes time to talk to anyone who needs help. That’s her favorite part of the job.