Notification of Your Rights Under Title VI
Beacon College Transportation operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Beacon College Transportation.
Complaint Procedure
Any person who believes he or she has been discriminated against based on race, color, or national origin by Beacon College Transportation may file a Title VI complaint by completing and submitting the Title VI Complaint Form. Beacon College Transportation investigates complaints received no more than 180 days after the alleged incident. Beacon College Transportation will process complaints that are complete.
Once the complaint is received, Beacon College Transportation will review it to determine if our office has jurisdiction. The complainant will receive an acknowledgment letter informing him/her whether the complaint will be investigated by our office.
Beacon College Transportation has 90 days to investigate the complaint. If more information is needed to resolve the case, Beacon College Transportation may contact the complainant. The complainant has 10 business days from the date of the letter to send the requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within 10 business days, Beacon College Transportation can administratively close the case. A case can also be administratively closed if the complainant no longer wishes to pursue their case.
After the investigator reviews the complaint, she/he will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. A LOF summarizes the allegations and the interviews regarding the alleged incident and explains whether any disciplinary action, additional training of the staff member or other action will occur. If the complainant wishes to appeal the decision, she/he has seven days to do so from the time she/he receives the closure letter or the LOF.
Complaint Form
If you believe you have been discriminated against, please complete the Title VI Complaint Form and submit to the Beacon College Transportation Title VI Liaison. This form is available in both English and Spanish.